Privacy Policy for Arthronol
1. Introduction
Arthronol (“we,” “us,” or “our”) operates arthronol-us.com. This policy explains how we collect, use, and protect your personal data when you visit our website or purchase our joint support supplements.
2. Information We Collect
We may collect:
Personal Data: Name, email, shipping address, phone number, payment details (processed securely via Stripe/PayPal).
Health Data: Voluntary information (e.g., supplement preferences) to improve recommendations.
Automated Data: IP address, browser type, cookies (see Section 5), and pages visited.
3. How We Use Your Data
| Purpose | Legal Basis |
|---|---|
| Process orders | Contractual necessity |
| Respond to customer service requests | Legitimate interest |
| Send promotional emails | Consent (opt-in required) |
| Improve website UX | Legitimate interest |
| Comply with legal obligations | Legal requirement |
4. Data Sharing & Disclosure
We do not sell your data. Limited sharing occurs with:
Payment Processors (Stripe, PayPal) to complete transactions.
Shipping Carriers (USPS, FedEx) for delivery.
Legal Authorities if required by law.
5. Cookies & Tracking
We use:
Essential Cookies: For checkout functionality.
Analytics Cookies (Google Analytics): To track site traffic.
Marketing Cookies: For personalized ads (opt-out via AdChoices).
To disable cookies, adjust your browser settings.
6. Your Rights
Under GDPR/CCPA, you may:
Access, correct, or delete your data.
Withdraw consent (e.g., unsubscribe from emails).
Request data portability.
Opt out of cookie tracking.
Submit requests to support@arthronol-us.com. We respond within 30 days.
7. Data Retention
We retain data:
Orders: 5 years (for tax compliance).
Marketing lists: Until you unsubscribe.
8. Security Measures
We protect your data via:
SSL encryption.
PCI-compliant payment processing.
Regular security audits.
9. Children’s Privacy
Our site is not for users under 18. We do not knowingly collect children’s data.
10. Policy Updates
We may update this policy. Changes will be posted here with a new “Last Updated” date.
Contact Us
For privacy-related questions:
Email: privacy@arthronol-us.com
Mail: [Your Physical Address]
Implementation Notes:
Replace [Date] and placeholders with your details.
Add links to:
Your cookie consent banner (e.g., CookieYes).
Third-party privacy policies (Stripe, PayPal, Google).
For GDPR:
Add a checkbox for “I consent to data processing” during checkout.
Designate a Data Protection Officer (DPO) if required.